Read the FAQs below for more information about Touch2success's allergy policies.
If you have an allergy that could harm your health please contact the restaurant directly before you place your order. We can help you to do that via Live Chat
We strongly advise that you also contact the restaurant directly to confirm your requests.
We would love to be able to provide this information to you directly. However only the restaurant will know exactly which ingredients go into the food they prepare, so they will be able to provide you with the most accurate and up to date information.
We do not want to put anyone’s health at risk so we recommend that you speak to the takeaway directly who will provide you with the most accurate information.
When a takeaway signs up with Touch2success they provide us with a copy of their latest menu. Our New Business Team will then contact the takeaway and ensure that we have all information required to ensure we complete the menu in the most accurate way. The restaurant is always welcome to contact us to update this information at any time.
Contact details for all restaurants are mentioned on the website, under the Contact Us page. Here you will find their telephone number, address and a form that will send an email to the restaurant.
Alternatively, if you experience any problems contacting the takeaway directly, then please do not hesitate to speak to one of our customer service adviser via Live Chat
Yes, that’s right!
It is the takeaways responsibility to provide this information to consumers as they are independent from Touch2success.
We will always do our best to put you in touch with the takeaway so that your requirements can be discussed.